Decided to try out DSL, because the nice person at SBC told me I could cancel out within 30 days if I didn’t like it. Which, I emphasize, is the only reason I decided to take it for a test run at all. Well, long story short, I decided to stick with cable. And as it turns out, cancelling within that 30 day period is possible — it only takes about an hour and a half, immense stretches on hold (as Roy Orbinson sings “Anything you want, you got it” — hah!), interrupted by numerous arguments with SBC reps insisting that you owe them a $200 cancellation fee. Finally managed to convince one of them that they really needed to do the right thing and adhere to the terms as they were initially described to me — and to that helpful person I am indeed grateful — but that was waaaaaay more hassle than it needed to be.

Just needed to vent, but you may consider this a cautionary tale. Beware the glib promises of DSL vendors, especially if they are with SBC.